LivingSocial — Set of mink lashes and one touch-up

I purchased a voucher to Lash Artist Academy for a set of mink lashes and one touch-up ($185 value) on November 22, 2013, for my elderly mother. She didn’t want to use it after discovering that she would be a guinia pig for students learning how to do lashes. Later, I attempted to use it for before a special event, but the company went out of business. I reached out to Livingsocial.com to exchange the voucher. They would not accommodate my request. Instead, they referred me to Lashes on Broadway who informed me that I’d have to pay nearly $100 to get the full set. I couldn’t afford it. Twice in the past 2-3 years, I called to see if the new company would let me get a full set. Both times, I was told that someone would look into the matter and call me back. No one ever did. One day, while in San Juan Capistrano, I noticed the shop next to Ruby’s Diner, so I went in. I asked to speak to the manager. The girl at the counter sneared at me even though I didn’t do anything to provoke it. Then, I heard her mocking me to another lady. I did share with her that it was not nice of her to do. Rather than apologize for her behavior, she huddled with the lady again and openly laughed. I heard one of them say “Vaca Gorda, ” which means fat cow. I don’t know what caused them to be so rude to me. I was so upset and humiliated, that I left and never went back. I’m going to attend a special event and need to get a set of lashes again. Due to how they treated me, I do not want to go there. Plus, it’s closed due to the pandemic. I paid $90+ and got nothing for it. I would, once again, like to ask for a credit towards another purchase.

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